UPMC Hillman Cancer Center

Spring 2015

One of the hallmarks of UPMC CancerCenter and UPMC is the relentless quest to provide the highest quality care. I am excited to share the news that once again UPMC Shadyside Hospital has been recognized as a world-class center by receiving its second consecutive Magnet designation for excellence in nursing by the American Nurses Credentialing Center's (ANCC). Only six percent of hospitals nationwide have been awarded Magnet status and it is considered one of the highest achievements an organization can obtain in professional nursing. Shadyside Hospital is among the elite, receiving its Magnet status in 2010 and its renewal in 2015, something that has been done by only three percent of US hospitals.

Sandy Rader and Sharon HanchettANCC is the largest and most prominent nursing credentialing organization in the United States and its Magnet recognition is widely accepted as the “gold standard” in nursing excellence. Our staff, under the leadership of Sandy Rader DNP, NEA-BC, Shadyside's chief nursing officer and vice-president of patient care services and Sharon Hanchett, clinical director of oncology services, underwent a rigorous and lengthy application and evaluation process that included extensive interviews and reviews of all aspects of their nursing services. To obtain our consecutive designation, UPMC Shadyside demonstrated its commitment to excellence on all levels of interprofessional nursing practice and its adherence to national standards for organization and delivery of nursing services.

Our nurses are vital to everything we do in modern medicine. They are on the front lines of cancer care, often understanding the struggles our patients face better than anyone else on the healthcare team. The nurses at Shadyside Hospital treat some of our most complex cancer patients, and they do so with great skill and compassion. We are incredibly fortunate to have the nurses of Shadyside Hospital as part of our cancer care team, and extend to them our congratulations.

UPMC Shadyside is renowned for building and supporting a continuous culture of transformational leadership, structural empowerment, exemplary evidence-based practices and advanced training - all with measurable outcomes proving quality patient care. This designation demonstrates the teamwork and dedication of our entire hospital staff and its commitment to provide the highest quality care for our patients. I am very proud of our UPMC Shadyside nurses and its ancillary staff for achieving this wonderful designation!

Our pursuit of patient-centered quality care is not restricted to the hospital. Earlier in 2015 UPMC CancerCenter also renewed its status as a Quality Oncology Practice Initiative Certified medical oncology practice–a QCP. As articulated by the program “The QOPI® Certification Program (QCP™) recognizes medical oncology and hematology/oncology practices that are committed to delivering the highest quality of cancer care. QCP evaluates an individual practice's performance in areas that affect patient care and safety.

The QOPI Certification Program provides a three-year certification for outpatient hematology-oncology practices. QCP validates processes that demonstrate to patients, payers, and the medical community, a practice's commitment to quality...The primary goal of the QOPI Certification process is practice improvement. Benchmarking performance against performance thresholds can assist practitioners in achieving specific improvement goals. The process of preparing for and completing the Site Assessment is likely to stimulate internal discussion regarding opportunities for practice improvement and implementation of improved systems.”

This QCP certification covers each and every one of our hematology-oncology practices across the UPMC CancerCenter network, making us one of the largest (if not the largest) groups to attain this coveted status of excellence for outpatient care, first in 2010 and now in 2015.

Of course we are all proud of these accolades. But the real value comes from the knowledge that we are constantly striving to provide the best care to our most precious team members–our patients and their families–and external accreditation bodies applaud our progress.